About Us

Our Story​
Our journey began in Lille, Hauts-de-France, where a small team of design enthusiasts and eco-conscious creators noticed a gap in the market: drinkware that was both durable, aesthetically pleasing, and kind to the planet. Too many options felt disposable, poorly made, or lacked personality—so we set out to craft something better. Today, our studio and fulfillment space are rooted in the heart of Lille, at 36 CHRU, Rue Emile Laine, Lille, Hauts-de-France 23245—a location that keeps us connected to local craftsmanship while allowing us to serve customers across France and beyond.​
We believe that great drinkware shouldn’t just hold your favorite beverages—it should tell a story. That’s why every ceramic cup in our collection is crafted with high-fired, lead-free clay (safe for daily use and easy to clean), and each insulated vacuum flask is designed to keep drinks hot for up to 12 hours or cold for 24 hours (perfect for busy commutes, outdoor adventures, or long workdays). We avoid unnecessary plastics in our packaging and source materials from suppliers who share our commitment to ethical production—because sustainability isn’t an afterthought; it’s part of how we do business.​
Our Mission​
At the core of newrestaurantsalert is a simple mission: to create drinkware that makes everyday moments better, without compromising on quality or the planet. We want you to reach for our ceramic cups not just because they work, but because they bring a little joy to your routine—whether it’s a hand-painted pattern that matches your kitchen, or a sleek stainless steel flask that fits seamlessly into your bag.​
We also believe in putting customers first. From the moment you browse our website to the day your order arrives (and beyond), we strive to make your experience smooth, transparent, and personal. Have a question about a product? Need help with a return? Our team is here to assist—reach us at +33 6 59 46 57 89 (Monday–Friday, 9:00 AM–5:00 PM CET) or support@newrestaurantsalert.com, and we’ll respond with the care and attention you deserve.​
What Makes Us Different​
  • Quality You Can Trust: Every product is tested rigorously to ensure it meets our high standards—no flimsy ceramics, leaky flasks, or fading designs here.​
  • Design with Purpose: Our pieces blend minimalism with subtle charm, so they fit any style (from modern apartments to cozy cafes) and stand the test of time.​
  • Sustainability in Action: We use eco-friendly materials, plastic-free packaging, and offset carbon emissions from shipping—because we believe small choices add up to big change.​
  • Local Roots, Global Heart: Based in Lille, we’re proud to support local artisans and suppliers while bringing our products to customers who share our love for well-made, sustainable drinkware.​
Join Our Journey​
Whether you’re a coffee lover, a tea enthusiast, or someone who just wants to stay hydrated in style, we’re thrilled to have you as part of the newrestaurantsalert community. Every purchase you make isn’t just a transaction—it’s a vote for better, more sustainable drinkware.​
Visit us (or reach out!) anytime—we’d love to hear from you.​
  • Address: 36 CHRU, Rue Emile Laine, Lille, Hauts-de-France 23245, France​
  • Phone: +33 6 59 46 57 89​
Here’s to many more sips—simple, sustainable, and full of joy.​
The newrestaurantsalert Team​